Effective Date: August 7, 2025

At Inner Wellness, we are committed to ensuring that your order reaches you safely and on time.

1. Dispatch Time

  • All orders are typically dispatched within 2–3 business days from the date of order confirmation.

2. Delivery Timeline

  • Estimated delivery time: 5–7 business days for major cities and 7–10 business days for remote areas.
  • Delivery timelines may vary based on location and courier partner delays.

3. Shipping Charges

  • Shipping is free on all prepaid orders above ₹999.
  • A nominal charge may apply for orders below this threshold.

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking link via SMS or email.

5. Delivery Partner & Responsibility

  • We partner with reputed third-party logistics providers.
  • Inner Wellness is not responsible for delays caused by courier partners or incorrect shipping information provided by the customer.

6. Damaged or Lost Orders

  • If your order is lost or arrives damaged, please notify us within 48 hours of delivery for resolution.
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