Effective Date: August 7, 2025
At Inner Wellness, we are committed to ensuring that your order reaches you safely and on time.
1. Dispatch Time
- All orders are typically dispatched within 2–3 business days from the date of order confirmation.
2. Delivery Timeline
- Estimated delivery time: 5–7 business days for major cities and 7–10 business days for remote areas.
- Delivery timelines may vary based on location and courier partner delays.
3. Shipping Charges
- Shipping is free on all prepaid orders above ₹999.
- A nominal charge may apply for orders below this threshold.
4. Order Tracking
- Once your order is dispatched, you will receive a tracking link via SMS or email.
5. Delivery Partner & Responsibility
- We partner with reputed third-party logistics providers.
- Inner Wellness is not responsible for delays caused by courier partners or incorrect shipping information provided by the customer.
6. Damaged or Lost Orders
- If your order is lost or arrives damaged, please notify us within 48 hours of delivery for resolution.
